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British Print - making change positive IPIA - Independent Print Industries Association

FULL PRINT BUSINESS MANAGEMENT PROCESS AND CONTROL VIA THE INTERNET

Print broking is an admin intensive business, requiring both specialised knowledge of which suppliers to use for which type of work and multiple phone calls to chase initial prices, customer quotes, proofs, delivery dates, revised deliveries etc. There is too much dependence on key people and scope for human error directly affecting profits. We discuss business management rather than software issues in our regular newsletters, but simpler TBM packages are available for controlling sales activity, managing marketing more effectively or managing tasks around ecommerce.

The Broking Manager (TBM) from Steam Software is a package which automates and de skills these mundane processes while ensuring the most cost effective, approved suppliers are used. This frees up staff for other tasks and drives profitability. As all Suppliers tender online on their own web pages the process is easier for suppliers also.

Not only is the process automated but detailed reporting and graphical analytics are provided on 99% of the business functionality of the system, including supplier performance showing tenders won as a ratio of the total tenders they have been asked to quote on. This range of analysis means system users can get a login specific detailed summary of their accounts performance, which flags up issues before its too late. These graphical reports are available for your customers, prospects, your staff (field or telesales / account managers) and suppliers. As systems are modular, everything from basic CRM to full broking process management with customer portals can be provided.

The key to successful IT Business solutions is to define the real commercial needs of each Company. We will advise, from the outset, which modules give the desired results. We will install and support the chosen solution for the term of the contract and if the solution is rented, the total cost is spread and can be written off against your profits., to discuss how your specific need is met contact us for an informal discussion.

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