The Business Manager Module
"FULL PRINT MANAGEMENT, PROCESS MANAGEMENT AND CONTROL VIA THE INTERNET"
Print Management is an admin intensive business, requiring both specialised knowledge of which suppliers to use for which type of work and multiple phone calls to chase initial prices, customer quotes, proofs, delivery dates, revised deliveries etc.
There is too much dependence on key people and scope for human error directly affecting profits. The Business Manager (TBM) from Steam Software is a package which automates and de skills these mundane processes while ensuring the most cost effective, approved suppliers are used. This frees up staff for other tasks and drives profitability. As all Suppliers tender on line on their own web pages the process is easier for suppliers also. This product features the following main menu options:
- Customer Database
- Prospect Database
- Diary / Scheduler
- Products / Services
- System Admin
- Suppliers
- Graphical Analytics Dashboard
- Campaign Management (allows following campaign types: HTML / Plain text email, mail merge Telemarketing, direct sales)
- Order Pipeline Module
- Quote tracking, dead quotes, email / printing of quotes direct to client, export of quote information to .csv file
- Supplier tendering
- Supplier portal pages
- Supplier Quote tracking and chasing
- Automated price collation behind quote
- Proof tracking & chasing
- Email integration to / from Outlook
- Dramatically cuts admin time per job
- Automatically identifies the best suppliers for any type of job
- Suppliers tender on line and can see which jobs they have won - and lost
- Speeds response times
- Web Based system, allows your staff to work from anywhere not just the office
- Full document storage against jobs, on line accessed from anywhere
- Realtime update of supplier and customer information
- Integrates seamlessly with your website and existing back office systems
- Tells you when deliveries will be missed
- Provides full audit trail of dialogue around every job
- Full reporting of supplier performance and pricing history
- Comprehensive CRM functionality